Declarations:

I hereby declare that all information mentioned herein above is correct and identical to the facts, and I will be fully liable for the authenticity of information mentioned herein; furthermore I declare that the subject of complaint is not considered before courts and I will not take any other procedures in case of agreement with the company to take rectifying procedures with respect to the complaint subject and execution of this procedure by the company; I also commit not to resubmit any complaint on the same subject to the Central Bank of Kuwait “CBK” and the Capital Markets Authority “CMA “ .

Notes:

– The complaint could be submitted through one of below ways:

1. By hand to the Complaints Unit in the company.
2. By mail in the name of the Head of Complaints in the company.
3. By email in the name of the Head of Complaints in the company.

Note:

Reply to the client’s complaint shall be made within 30 working days from the date of receiving the complaint by the Complaints Unit. For any inquiries please contact the complaint unit at 22251200 Ext: 128 or email at whasanin@kuwaitpillars.com.kw

*Client portfolio account number

**Clients shareholder number (investments and subsidiaries)